@inproceedings{weko_554_1, author = "新井,翔太 and 聶,添 and 宇津呂,武仁 and 河田,容英", title = "「契約・解約」に関する消費者トラブル相談・回答事例の分析", booktitle = "人工知能学会 全国大会論文集", year = "2013", volume = "27", number = "" }